Privacy policy
1. Overview
This notice explains how Floxarixdhakul (“we”, “us”) collects and uses personal data when you browse floxarixdhakul.world, submit forms, or purchase Ravixy food supplement products. We follow the EU General Data Protection Regulation (EU) 2016/679 (“GDPR”), applicable UK GDPR where relevant, and Swedish national implementing laws.
2. Data controller
The controller is Floxarixdhakul, Svartbäcksgatan 8, 753 20 Uppsala, Sweden. Correspondence identifiers published on this website are shown in the footer as plain text so that you can copy them into your own email client.
3. Categories of personal data
We may process identity and contact data (name, email, optional phone), order and payment references supplied by payment providers, technical data (IP address, browser type, device identifiers), usage data (pages viewed, referral URL), cookie identifiers as described in the cookie policy, and the content of messages you send through forms.
4. Purposes and legal bases
- Delivering goods and replying to contractual enquiries (GDPR Art. 6(1)(b)).
- Complying with accounting, tax, and product-safety obligations (Art. 6(1)(c)).
- Operating website security logs and fraud screening where necessary (Art. 6(1)(f), balancing test on file).
- Sending service emails about your order (Art. 6(1)(b) or Art. 6(1)(f)).
- Optional analytics or marketing activities only where you grant consent through the cookie banner or another clear affirmative action (Art. 6(1)(a)).
5. Storage periods
| Data category | Typical retention |
|---|---|
| Order and invoice records | Seven years after the end of the financial year unless Swedish law mandates longer storage. |
| Customer support emails | Up to twenty-four months after the ticket closes unless a dispute requires longer retention. |
| Website security logs | Up to ninety days unless an investigation extends the need. |
| Consent proofs for cookies | Twelve months from the date of consent unless you renew or withdraw earlier. |
6. Recipients and processors
We use vetted service providers for hosting, email delivery, payment processing, and parcel carriers. Each processor signs Article 28 GDPR terms and may only use data on our instructions. A current list is available on written request.
7. International transfers
Where tools are hosted outside the EEA or UK we rely on adequacy decisions or standard contractual clauses adopted by the European Commission, plus supplementary measures when required.
8. Your rights
Depending on applicable law you may request access, rectification, erasure, restriction, portability, and object to certain processing. You may withdraw consent for optional processing at any time without affecting earlier lawful processing. To exercise rights, write to any footer address with sufficient detail for us to verify your identity.
You may lodge a complaint with the Swedish Authority for Privacy Protection (IMY) or, if you reside elsewhere, your local supervisory authority.
9. Security measures
We apply HTTPS transport encryption on this site, role-based access inside the company, password policies for staff accounts, backups stored separately from production, and periodic review of processor contracts.
10. Children
Ravixy is marketed to adults. We do not knowingly collect children’s data; if you believe we received such data, contact us for deletion.
11. Geographic scope, advertising, and product category
Floxarixdhakul is established in Sweden and primarily serves adults shopping online in the European Economic Area and the United Kingdom. Local customs, labelling, or import rules may prevent shipment to some postal destinations; checkout will show what applies to your address.
We may use paid online advertising (for example search or display campaigns). Those placements are configured so that copy and landing pages identify Ravixy as a food supplement for adults, avoid stating or implying that it treats, prevents, diagnoses, or mitigates any disease, and avoid promising specific physiological results. Offers, discounts, and stock notices refer to retail fulfilment only.
Measurement pixels or campaign tags tied to optional marketing cookies may report aggregated performance. We do not use such tools to profile health conditions and we do not direct supplement messaging at minors.
12. Updates
Material changes will be announced with a new “Last updated” date at the top of this page. Continued use after changes constitutes acknowledgement where consent is not legally required.